Frequently Asked Questions

Everything you need to know about TheLoveQR

Getting Started

  • Nope! Modern smartphones (iPhone and Android) can scan QR codes directly through the native camera app. No downloads or special apps required.

    Just open the camera, point at the QR code, and tap the notification that appears. It's that simple.

  • Yes! As long as there's sufficient contrast between your QR code color and background color, it will scan perfectly.

    We recommend darker QR codes on lighter backgrounds (or vice versa) for best results. All the color combinations in our generator have been tested to ensure scannability.

  • Unfortunately, no. QR codes are permanent once generated. The link is encoded directly into the QR code pattern, so you can't change it after printing.

    Pro tip: Make sure your link is finalized before printing! Test it thoroughly to ensure it works exactly as you want.

  • We provide high-resolution downloads (2400x2400px) that are perfect for professional printing on anything from:

    • Business cards

    • Invitation inserts

    • Table cards (5x7")

    • Welcome signs (24x36")

    • Poster-sized signage

    The high-res file ensures crisp, clear QR codes at any size.

  • Forever! Your QR code will work as long as the link you connected it to is active.

    For example, if you link to a Google Photos album, the QR code works as long as that album exists. If you delete the album, the QR code won't have anywhere to link to.

  • Great question! Here are some solutions:

    • Include WiFi information on your signage

    • Set up a mobile hotspot

    • Have 10-20 printed backup programs available

    • Most venues have WiFi available for guests

    In our experience, 95% of venues have adequate connectivity for QR codes to work smoothly.

  • Creating your QR code takes less than 60 seconds:

    • Visit TheLoveQR.com

    • Enter your link (wedding website, photo gallery, etc.)

    • Choose your colors to match your wedding theme

    • Select style options (rounded corners, transparent background, border)

    • Download your high-resolution QR code

    That's it! Your QR code is ready to print or share digitally.

  • Yes, completely free. Forever.

    There are no hidden fees, no subscriptions, no premium tiers. You can create unlimited QR codes with full customization at no cost. We believe your love story shouldn't come with a price tag.

  • You can link to anything:

    • Wedding websites

    • Photo galleries (Google Photos, iCloud, Dropbox)

    • Spotify playlists

    • Digital guest books

    • Google Docs or Forms

    • Registry links

    • Livestream URLs

    • Phone numbers (tel: links)

    • Email addresses (mailto: links)

    Any URL or text you can think of!

Technical Questions

Style & Customization

  • We previously offered logo embedding, but found it caused scanning issues for many couples. To ensure your QR codes work perfectly every time, we've removed this feature.

    However, you can still brand your QR codes by:

    • Choosing colors that match your wedding palette

    • Adding rounded corners for a softer look

    • Placing your logo on the signage around the QR code (not inside it)

    • Using custom borders in your wedding colors

  • You can customize your QR code with:

    • Custom Colors: Choose any color for your QR code and background

    • Rounded Corners: Softer, more elegant appearance

    • Transparent Background: Perfect for overlaying on designs

    • Border: Add a decorative frame in your QR code color

    All style options maintain perfect scannability!

  • Our color picker lets you choose any color you want! If you have your wedding colors saved:

    • Use the color picker to select your exact shade

    • Or enter your hex code directly (like #8b1e3f)

    • Preview how it looks before downloading

    Popular wedding color combos: Navy on blush, burgundy on cream, gold on white, sage on ivory.

  • The best placement depends on what you're using them for:

    Photo Sharing: Every table card, welcome sign, cocktail hour signage

    Digital Guest Book: Dedicated station near entrance with good lighting

    Ceremony Program: Welcome sign, ceremony entrance, back of escort cards

    Spotify Playlist: Cocktail hour tables, near bar

    The key is making them visible and obvious - don't hide them!

  • Most older guests can use QR codes just fine! Modern phones make it incredibly easy. That said, here are some tips:

    • Include simple instructions: "Open camera, point at code, tap notification"

    • Assign a tech-savvy family member to help if needed

    • Have 10-20 printed backup programs available

    • Make QR codes large enough (minimum 2x2 inches)

    In our surveys, 87% of guests over 60 successfully used QR codes with no issues!

  • We recommend starting with the essential three:

    • Photo gallery upload link

    • Digital guest book

    • Spotify collaborative playlist

    From there, add more based on your needs:

    • Ceremony program (if going paperless)

    • Menu information

    • Seating chart

    • Livestream link

    Most couples use 3-5 QR codes total. Don't overwhelm your guests with too many!

  • Absolutely yes! Testing is crucial. Here's what to check:

    • Scan with multiple phone types (iPhone and Android)

    • Make sure the link works correctly

    • Verify guests can upload/access content without logging in

    • Test at the actual printed size (smaller QR codes can be harder to scan)

    • Check in different lighting conditions

    Test 1-2 weeks before the wedding so you have time to fix any issues!

Usage & Best Practices

  • If your QR code isn't scanning, check these common issues:

    • Size: Is it at least 2x2 inches when printed?

    • Contrast: Is there enough contrast between the QR code and background?

    • Quality: Did you download the high-resolution version?

    • Damage: Is the printed QR code clear and undamaged?

    • Lighting: Is there enough light for the camera to focus?

    If you still have issues, regenerate your QR code without any style options (just black on white) to test.

  • This usually means the QR code is working, but the link requires authentication:

    • Check privacy settings: Make sure your Google Photos album, Dropbox folder, or document is set to "Anyone with link can view"

    • Test in incognito mode: Try opening the link in a private/incognito browser to simulate what guests will experience

    • Remove login requirements: Ensure guests don't need to sign in or request access

    The link should work for anyone, not just people logged into your account!

Troubleshooting

Still Have Questions?

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